How we scoreSee the ranking

Best AI receptionist for a medical or dental office

Only services that state HIPAA support on their own pages, ranked on booking, transfers and integrations for a front desk that never stops ringing.

Prices checked on November 11, 2026 · 8 compared

Upfirst

Our No. 1

Small businesses that want booking, warm transfers and 35+ languages on the cheapest plan

Upfirst official website, captured Nov 11, 2026
$24.95/mo
$60for 200 min

$24.95/mo for 30 calls
Checked Nov 11, 2026

9.5/10 · Excellent
Check price at Upfirst Read the review

Why it stands out:

  • Calendar booking and warm transfers on every plan, even the $24.95 one
  • 14-day trial (or 100 calls) with no credit card
  • Spam and calls under 15 seconds are not billed

The catch:

  • It bills by the call: the $24.95 plan covers 30 calls, then $1.50 each, so a busy month is cheaper on Premium.

CloudTalk

Sales and support teams that want 70+ languages and real CRM integrations

CloudTalk official website, captured Nov 11, 2026
$99/mo
$99for 200 min

$99/mo for 200 minutes
Checked Nov 11, 2026

9.2/10 · Excellent
Check price at CloudTalk Read the review

Why it stands out:

  • 70+ languages and accents, the widest list in this comparison
  • Native HubSpot, Pipedrive, Salesforce, Zoho and Zendesk links
  • 14-day trial with 50 free AI minutes, no card

The catch:

  • US and Canada customers pay an 11% compliance and administrative fee on top of the subscription, and extra minutes cost $0.50.

My AI Front Desk

Owners who want calls, texts, web chat and a simple CRM in one $99 plan

My AI Front Desk official website, captured Nov 11, 2026
$99/mo
$99for 200 min

$99/mo for 200 minutes
Checked Nov 11, 2026

9.0/10 · Excellent
Check price at My AI Front Desk Read the review

Why it stands out:

  • Voice, web chat, 400 SMS and a CRM in one $99 plan
  • Cheapest extra minutes among the bundles ($0.25)
  • HIPAA with signed BAAs, according to the brand

The catch:

  • There is only one self-serve plan: if 200 minutes is too much or too little, you pay overage or talk to sales.

Goodcall

Best value

Shops with long calls: billed per unique customer, never per minute

Goodcall official website, captured Nov 11, 2026
$79/mo
$79for 200 min

$79/mo for 100 unique callers
Checked Nov 11, 2026

8.9/10 · Very good
Check price at Goodcall Read the review

Why it stands out:

  • No minute metering: repeat callers count once a month
  • Free demo agent: build and hear it before you pay
  • SOC 2 and HIPAA compliant, according to Goodcall

The catch:

  • The Starter plan covers 100 unique customers and allows only one external tool, so a busy shop with several systems outgrows it fast.
Compare all plans and features
Upfirst9.5CloudTalk9.2My AI Front Desk9.0Goodcall8.9RingCentral AIR8.4Phonely8.9

Compare plans

Entry plans side by side, from each brand's own pricing page. Green marks the best value in each row.

Best AI receptionist for a medical or dental office: plans compared
Plan detailsGreen = best value in this table
Upfirst9.5Check price
CloudTalk9.2Check price
My AI Front Desk9.0Check price
Goodcall8.9Check price
RingCentral AIR8.4Check price
Phonely8.9Check price
Ruby7.9Check price
Retell AI8.4Check price
Price and limits
Entry price$24.95/mo$99/mo$99/mo$79/mo$49/mo$50/mo$250/mo$0 + usage
200-minute month$59.95$99$99$79Not stated$50$720$30
Extra minute$0.60$0.50$0.25$0.32Not stated$0.35Not stated$0.15
Calendar bookingOn the entry planOn the entry planOn the entry planOn the entry planOn the entry planNot statedOn the entry planYou build it
Call transferWarm transferWarm transferLive transferLive transferWarm transferLive transferWarm transferYou build it
Languages35+70+20+Not stated10+50+2Not stated
Free trial14 days14 days7 daysFree demo agentNot statedNot statedNot statedFree credits
SetupSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSet up with youDeveloper build
IntegrationsCRM via API + ZapierNative integrationsZapierCRM via API + ZapierNative integrationsNative integrationsNative integrationsAPI and webhooks
The ranking

All 8, ranked. Ordered by medical-office fit; each score is the service's one overall score.

01
Upfirst official website, captured Nov 11, 2026

Upfirst

9.5/10 · ExcellentOur No. 1

Best for: Small businesses that want booking, warm transfers and 35+ languages on the cheapest plan

  • Calendar booking and warm transfers on every plan, even the $24.95 one
  • 14-day trial (or 100 calls) with no credit card
  • Spam and calls under 15 seconds are not billed

The catch: It bills by the call: the $24.95 plan covers 30 calls, then $1.50 each, so a busy month is cheaper on Premium.

$24.95/mo

$24.95/mo for 30 calls. About $60 for a 200-minute month. Checked Nov 11, 2026.

Check price at Upfirst Read the review
02
CloudTalk official website, captured Nov 11, 2026

CloudTalk

9.2/10 · Excellent

Best for: Sales and support teams that want 70+ languages and real CRM integrations

  • 70+ languages and accents, the widest list in this comparison
  • Native HubSpot, Pipedrive, Salesforce, Zoho and Zendesk links
  • 14-day trial with 50 free AI minutes, no card

The catch: US and Canada customers pay an 11% compliance and administrative fee on top of the subscription, and extra minutes cost $0.50.

$99/mo

$99/mo for 200 minutes. About $99 for a 200-minute month. Checked Nov 11, 2026.

Check price at CloudTalk Read the review
03
My AI Front Desk official website, captured Nov 11, 2026

My AI Front Desk

9.0/10 · Excellent

Best for: Owners who want calls, texts, web chat and a simple CRM in one $99 plan

  • Voice, web chat, 400 SMS and a CRM in one $99 plan
  • Cheapest extra minutes among the bundles ($0.25)
  • HIPAA with signed BAAs, according to the brand

The catch: There is only one self-serve plan: if 200 minutes is too much or too little, you pay overage or talk to sales.

$99/mo

$99/mo for 200 minutes. About $99 for a 200-minute month. Checked Nov 11, 2026.

Check price at My AI Front Desk Read the review
04
Goodcall official website, captured Nov 11, 2026

Goodcall

8.9/10 · Very good

Best for: Shops with long calls: billed per unique customer, never per minute

  • No minute metering: repeat callers count once a month
  • Free demo agent: build and hear it before you pay
  • SOC 2 and HIPAA compliant, according to Goodcall

The catch: The Starter plan covers 100 unique customers and allows only one external tool, so a busy shop with several systems outgrows it fast.

$79/mo

$79/mo for 100 unique callers. About $79 for a 200-minute month. Checked Nov 11, 2026.

Check price at Goodcall Read the review
05
RingCentral AIR official website, captured Nov 11, 2026

RingCentral AIR

8.4/10 · Good

Best for: Businesses already on RingCentral, or who want a big-vendor option

  • Works on any phone system, not only RingCentral
  • 10+ languages, detected from the caller's first word
  • Routes calls with a summary to the right person

The catch: Only 100 minutes are included, and the price of extra 100-minute bundles isn't shown on the pages we read.

$49/mo

$49/mo for 100 minutes. Checked Nov 11, 2026.

Check price at RingCentral AIR Read the review
06
Phonely official website, captured Nov 11, 2026

Phonely

8.9/10 · Very good

Best for: Budget-minded teams that want 200 minutes and 50+ languages from $50

  • 200 minutes for $50 a month ($33 billed annually)
  • 50+ languages with premium voices on every plan
  • Unlimited concurrent calls and 3 numbers included

The catch: The pricing page doesn't say whether there is a free trial, and it lists 200 minutes on the plan card but 250 in its table.

$50/mo

$50/mo for 200 minutes. About $50 for a 200-minute month. Checked Nov 11, 2026.

Check price at Phonely Read the review
07
Ruby official website, captured Nov 11, 2026

Ruby

7.9/10 · Fair

Best for: Businesses that want real people answering, with AI only as a helper

  • Real receptionists answer 24/7, holidays included
  • Bilingual Spanish call handling
  • No activation, onboarding or setup fees

The catch: It is the most expensive option here by far: $250 for 50 minutes, $720 for 200.

$250/mo

$250/mo for 50 minutes. About $720 for a 200-minute month. Checked Nov 11, 2026.

Check price at Ruby Read the review
08
Retell AI official website, captured Nov 11, 2026

Retell AI

8.4/10 · Good

Best for: Agencies and developers who build their own voice agents

  • No monthly fee: pay only the minutes you use
  • $10 in free credits to start
  • HIPAA, SOC 2 Type II, GDPR and ISO 27001 (brand statement)

The catch: You build everything yourself, from booking to transfers: it is a developer tool, not a ready-made receptionist.

$0/mo + usage

$0.07 to $0.31 a minute. About $30 for a 200-minute month. Checked Nov 11, 2026.

Check price at Retell AI Read the review

Prices checkedOn November 11, 2026, on each brand's own pricing page

Official sourcesEvery plan limit links to its source

Public methodOne published formula, no paid placement

Links are flaggedSome links may earn us a commission

“Upfirst is our No.”
Dana WhitfieldEditor, phone and front-desk software, Best AI Receptionist

Who should pick what

Only services that state HIPAA support on their own pages make this list, and several only sign a Business Associate Agreement on Enterprise plans (Upfirst, Phonely). Ask for the BAA in writing before any patient call reaches the service (our dental office guide lists what to check). Booking, transfers and integrations weigh more here, because a practice runs on its calendar and its front desk.

We report what each brand states; we are not compliance advisors, so have yours read the agreement.

Also see: Best AI receptionist, Best AI receptionist for small business, Best AI answering service, Cheapest AI receptionist in 2026: the best under $100.

How this ranking is weighted

Same criteria values for every ranking; only the weights change, and they only set the order. The score shown next to each service is its overall score, the same on every page. Criteria a brand doesn't state score 2/10.

CriterionWeight
Cost of a 200-minute month20%
Price of an extra minute5%
Appointment booking20%
Call transfer15%
Languages10%
Free trial or free plan5%
Setup effort10%
Integrations15%

Full method and scales

Frequently asked
questions

What is the best AI receptionist for a medical or dental office?
Upfirst. It comes first on this ranking's weights and scores 9.5/10 overall. Upfirst is our No. See the Upfirst review.
How did you rank these 8 services?
With one published formula: 9 criteria, each scored out of 10 from the brand's own pricing page, then weighted for this need (cost of a 200-minute month 20%, price of an extra minute 5%, appointment booking 20%, call transfer 15%, languages 10%, free trial or free plan 5%, setup effort 10%, integrations 15%). Details on how we score.
What does a 200-minute month cost?
From $30 to $720 in this ranking, using each plan's included volume and published overage (prices checked on November 11, 2026).
Can I keep my business phone number?
Yes. Every service here works by forwarding your existing number to the receptionist's line, so you can start with after-hours or overflow calls only.
Do you get paid by these companies?
Some links may become affiliate links: if you sign up through them we may earn a commission, at no extra cost to you. It never changes the order, which comes from the formula. Read our disclosure.

Upfirst comes first here, 9.5/10 overall.

Compare the top 3Read the Upfirst review