Best AI answering service in 2026

Answering services judged on the part that matters when a caller needs a person: transfers, languages and what a busy month costs.

Prices checked on November 11, 2026 · 12 compared

CloudTalk

Sales and support teams that want 70+ languages and real CRM integrations

CloudTalk official website, captured Nov 11, 2026
$99/mo
$99for 200 min

$99/mo for 200 minutes
Checked Nov 11, 2026

9.2/10 · Excellent

Why it stands out:

  • 70+ languages and accents, the widest list in this comparison
  • Native HubSpot, Pipedrive, Salesforce, Zoho and Zendesk links
  • 14-day trial with 50 free AI minutes, no card

The catch:

  • US and Canada customers pay an 11% compliance and administrative fee on top of the subscription, and extra minutes cost $0.50.

My AI Front Desk

Owners who want calls, texts, web chat and a simple CRM in one $99 plan

My AI Front Desk official website, captured Nov 11, 2026
$99/mo
$99for 200 min

$99/mo for 200 minutes
Checked Nov 11, 2026

9.0/10 · Excellent

Why it stands out:

  • Voice, web chat, 400 SMS and a CRM in one $99 plan
  • Cheapest extra minutes among the bundles ($0.25)
  • HIPAA with signed BAAs, according to the brand

The catch:

  • There is only one self-serve plan: if 200 minutes is too much or too little, you pay overage or talk to sales.

Phonely

Best value

Budget-minded teams that want 200 minutes and 50+ languages from $50

Phonely official website, captured Nov 11, 2026
$50/mo
$50for 200 min

$50/mo for 200 minutes
Checked Nov 11, 2026

8.9/10 · Very good

Why it stands out:

  • 200 minutes for $50 a month ($33 billed annually)
  • 50+ languages with premium voices on every plan
  • Unlimited concurrent calls and 3 numbers included

The catch:

  • The pricing page doesn't say whether there is a free trial, and it lists 200 minutes on the plan card but 250 in its table.

Compare plans

Entry plans side by side, from each brand's own pricing page. Green marks the best value in each row.

Best AI answering service in 2026: plans compared
Plan detailsGreen = best value in this table
Price and limits
Entry price$24.95/mo$99/mo$99/mo$50/mo$79/mo$150/mo$29/mo$49/mo$49/mo$250/mo$0 + usage$449/mo
200-minute month$59.95$99$99$50$79$162.50$96.20$49Not stated$720$30$449
Extra minute$0.60$0.50$0.25$0.35$0.32$1.00$0.48Next planNot statedNot stated$0.15Not stated
Calendar bookingOn the entry planOn the entry planOn the entry planNot statedOn the entry planOn the entry planHigher plans onlyHigher plans onlyOn the entry planOn the entry planYou build itOn the entry plan
Call transferWarm transferWarm transferLive transferLive transferLive transferWarm transferBlind transferHigher plans onlyWarm transferWarm transferYou build itNot stated
Languages35+70+20+50+Not stated210+210+2Not stated2
Free trial14 days14 days7 daysNot statedFree demo agentFree plan7 days7 daysNot statedNot statedFree creditsDemo only
SetupSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveSet up with youDeveloper buildSet up with you
IntegrationsCRM via API + ZapierNative integrationsZapierNative integrationsCRM via API + ZapierNative integrationsZapierZapierNative integrationsNative integrationsAPI and webhooksNative integrations
The ranking

All 12, ranked. Ordered by answering-service fit; each score is the service's one overall score.

01
Upfirst official website, captured Nov 11, 2026

Upfirst

9.5/10 · ExcellentOur No. 1

Best for: Small businesses that want booking, warm transfers and 35+ languages on the cheapest plan

  • Calendar booking and warm transfers on every plan, even the $24.95 one
  • 14-day trial (or 100 calls) with no credit card
  • Spam and calls under 15 seconds are not billed

The catch: It bills by the call: the $24.95 plan covers 30 calls, then $1.50 each, so a busy month is cheaper on Premium.

$24.95/mo

$24.95/mo for 30 calls. About $60 for a 200-minute month. Checked Nov 11, 2026.

Check price at Upfirst Read the review
02
CloudTalk official website, captured Nov 11, 2026

CloudTalk

9.2/10 · Excellent

Best for: Sales and support teams that want 70+ languages and real CRM integrations

  • 70+ languages and accents, the widest list in this comparison
  • Native HubSpot, Pipedrive, Salesforce, Zoho and Zendesk links
  • 14-day trial with 50 free AI minutes, no card

The catch: US and Canada customers pay an 11% compliance and administrative fee on top of the subscription, and extra minutes cost $0.50.

$99/mo

$99/mo for 200 minutes. About $99 for a 200-minute month. Checked Nov 11, 2026.

Check price at CloudTalk Read the review
03
My AI Front Desk official website, captured Nov 11, 2026

My AI Front Desk

9.0/10 · Excellent

Best for: Owners who want calls, texts, web chat and a simple CRM in one $99 plan

  • Voice, web chat, 400 SMS and a CRM in one $99 plan
  • Cheapest extra minutes among the bundles ($0.25)
  • HIPAA with signed BAAs, according to the brand

The catch: There is only one self-serve plan: if 200 minutes is too much or too little, you pay overage or talk to sales.

$99/mo

$99/mo for 200 minutes. About $99 for a 200-minute month. Checked Nov 11, 2026.

Check price at My AI Front Desk Read the review
04
Phonely official website, captured Nov 11, 2026

Phonely

8.9/10 · Very good

Best for: Budget-minded teams that want 200 minutes and 50+ languages from $50

  • 200 minutes for $50 a month ($33 billed annually)
  • 50+ languages with premium voices on every plan
  • Unlimited concurrent calls and 3 numbers included

The catch: The pricing page doesn't say whether there is a free trial, and it lists 200 minutes on the plan card but 250 in its table.

$50/mo

$50/mo for 200 minutes. About $50 for a 200-minute month. Checked Nov 11, 2026.

Check price at Phonely Read the review
05
Goodcall official website, captured Nov 11, 2026

Goodcall

8.9/10 · Very good

Best for: Shops with long calls: billed per unique customer, never per minute

  • No minute metering: repeat callers count once a month
  • Free demo agent: build and hear it before you pay
  • SOC 2 and HIPAA compliant, according to Goodcall

The catch: The Starter plan covers 100 unique customers and allows only one external tool, so a busy shop with several systems outgrows it fast.

$79/mo

$79/mo for 100 unique callers. About $79 for a 200-minute month. Checked Nov 11, 2026.

Check price at Goodcall Read the review
06
Smith.ai official website, captured Nov 11, 2026

Smith.ai

8.7/10 · Very good

Best for: Firms that want a live North America-based receptionist behind the AI

  • Live human backup on complex calls, any time
  • Free plan with 25 calls a month, forever
  • Native Clio and Zapier integrations, Calendly scheduling

The catch: Per-call pricing is high: $150 buys 75 calls on Pro, and extra calls cost $2.50 each.

$150/mo

Free plan (25 calls); paid from $150/mo for 75 calls. About $163 for a 200-minute month. Checked Nov 11, 2026.

Check price at Smith.ai Read the review
07
Dialzara official website, captured Nov 11, 2026

Dialzara

8.7/10 · Very good

Best for: Very low call volumes that want an answering line from $29

  • $29 entry plan with 60 minutes, no contract
  • 10 languages including Spanish on every plan
  • Transparent overage from $0.48 down to $0.35 a minute

The catch: The $29 plan only does blind transfers and has no calendar sync; both start on the $99 Business Pro plan.

$29/mo

$29/mo for 60 minutes. About $96 for a 200-minute month. Checked Nov 11, 2026.

Check price at Dialzara Read the review
08
Rosie official website, captured Nov 11, 2026

Rosie

8.7/10 · Very good

Best for: Solo owners who want 250 minutes for $49 and a dead-simple setup

  • 250 minutes for $49: the cheapest 200-minute month among ready-made receptionists
  • Trains itself from your Google profile and website
  • Native iOS and Android apps, English and Spanish on every call

The catch: Calendar booking and call transfers start on the $149 Scale plan; the $49 plan texts a booking link instead.

$49/mo

$49/mo for 250 minutes. About $49 for a 200-minute month. Checked Nov 11, 2026.

Check price at Rosie Read the review
09
RingCentral AIR official website, captured Nov 11, 2026

RingCentral AIR

8.4/10 · Good

Best for: Businesses already on RingCentral, or who want a big-vendor option

  • Works on any phone system, not only RingCentral
  • 10+ languages, detected from the caller's first word
  • Routes calls with a summary to the right person

The catch: Only 100 minutes are included, and the price of extra 100-minute bundles isn't shown on the pages we read.

$49/mo

$49/mo for 100 minutes. Checked Nov 11, 2026.

Check price at RingCentral AIR Read the review
10
Ruby official website, captured Nov 11, 2026

Ruby

7.9/10 · Fair

Best for: Businesses that want real people answering, with AI only as a helper

  • Real receptionists answer 24/7, holidays included
  • Bilingual Spanish call handling
  • No activation, onboarding or setup fees

The catch: It is the most expensive option here by far: $250 for 50 minutes, $720 for 200.

$250/mo

$250/mo for 50 minutes. About $720 for a 200-minute month. Checked Nov 11, 2026.

Check price at Ruby Read the review
11
Retell AI official website, captured Nov 11, 2026

Retell AI

8.4/10 · Good

Best for: Agencies and developers who build their own voice agents

  • No monthly fee: pay only the minutes you use
  • $10 in free credits to start
  • HIPAA, SOC 2 Type II, GDPR and ISO 27001 (brand statement)

The catch: You build everything yourself, from booking to transfers: it is a developer tool, not a ready-made receptionist.

$0/mo + usage

$0.07 to $0.31 a minute. About $30 for a 200-minute month. Checked Nov 11, 2026.

Check price at Retell AI Read the review
12
Sameday AI official website, captured Nov 11, 2026

Sameday AI

7.5/10 · Fair

Best for: Busy HVAC, plumbing and roofing shops that live in ServiceTitan

  • Built for home services: residential and commercial routing
  • Schedules into ServiceTitan and Housecall Pro
  • 3 locations and your whole team on the Launch plan

The catch: It starts at $449 a month and sign-up goes through a demo call, with no free trial.

$449/mo

$449/mo for 500 minutes. About $449 for a 200-minute month. Checked Nov 11, 2026.

Check price at Sameday AI Read the review

Prices checkedOn November 11, 2026, on each brand's own pricing page

Official sourcesEvery plan limit links to its source

Public methodOne published formula, no paid placement

Links are flaggedSome links may earn us a commission

“Upfirst is our No.”
Dana WhitfieldEditor, phone and front-desk software, Best AI Receptionist

Who should pick what

An answering service lives or dies on what happens when the caller needs a person. This ranking doubles the weight of call transfers (20%) and counts languages more, then prices a busy month. Human-backed services climb here: Smith.ai routes complex calls to live receptionists, and Ruby is people first.

If you mostly want messages and bookings, the top AI services cost a fraction of a live answering service. If you need empathy on every call, Ruby is the benchmark, at $720 for 200 minutes.

Also see: Best AI receptionist, Best AI receptionist for small business, Cheapest AI receptionist in 2026: the best under $100, Best AI receptionist for a medical or dental office.

How this ranking is weighted

Same criteria values for every ranking; only the weights change, and they only set the order. The score shown next to each service is its overall score, the same on every page. Criteria a brand doesn't state score 2/10.

CriterionWeight
Cost of a 200-minute month25%
Price of an extra minute10%
Appointment booking10%
Call transfer20%
Languages10%
Free trial or free plan8%
Setup effort10%
Integrations7%

Full method and scales

Frequently asked
questions

What is the best AI answering service?
Upfirst. It comes first on this ranking's weights and scores 9.5/10 overall. Upfirst is our No. See the Upfirst review.
How did you rank these 12 services?
With one published formula: 9 criteria, each scored out of 10 from the brand's own pricing page, then weighted for this need (cost of a 200-minute month 25%, price of an extra minute 10%, appointment booking 10%, call transfer 20%, languages 10%, free trial or free plan 8%, setup effort 10%, integrations 7%). Details on how we score.
What does a 200-minute month cost?
From $30 to $720 in this ranking, using each plan's included volume and published overage (prices checked on November 11, 2026).
Can I keep my business phone number?
Yes. Every service here works by forwarding your existing number to the receptionist's line, so you can start with after-hours or overflow calls only.
Do you get paid by these companies?
Some links may become affiliate links: if you sign up through them we may earn a commission, at no extra cost to you. It never changes the order, which comes from the formula. Read our disclosure.

Upfirst comes first here, 9.5/10 overall.